Privacy Policy

1. Commitment
The Nocturne Series is committed to respecting your privacy whilst providing the highest possible quality service and we recognise your need to know that your personal data is being lawfully processed and held in compliance with the Data Protection Act 1998. Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to us.

2. Purpose
The Nocturne Series provides you with the information set out in this Privacy Policy so that if you share your personal data with us you are aware of what we do with it.

3. Data Controller
The Nocturne Series is the data controller of your personal data and we will only collect information in accordance with the Data Protection Act 1998. Our contact details are listed below.

4. Data Collection
We collect information from you when you register or when you email us to receive updates to our Site, which includes:-

  • Your name 
  • Your email address 
  • Your company name, address, telephone and fax number 

This information is collected from the online form that you complete and submit to The Nocturne Series. 

5. Use of Personal Data
We use the information that you personally provide to:

  • Improve the information and support we provide
  • Process any requests you make
  • Provide you with information about products and services we offer
  • Conduct marketing research

In the interests of continually improving our services to you we may contact you from time to time to information you of new products and services that are relevant to you. We are committed to giving you the choice of whether or not to receive such information. If you do not wish to be contacted by us, please tick the opt-out box on the online form. If you wish to opt back in at any time you can do this by sending us an email. 

6. Sensitive Information
We will never collect sensitive information about you without your express consent.

7. Transfer of Personal Data
If we intend to transfer your personal data outside the EEA (European Economic Area) we will always obtain your consent first.

8. Third Parties use of your Personal Data
The Nocturne Series will not sell or share your personal data with others.

9. Accuracy
The Nocturne Series strives to keep your personal data up to date and accurate. We will amend or delete inaccurate data as soon as reasonably practical after a request from you to do so.

Under the Data Protection Act 1998, you may request details of personal information which we hold about you. A small fee will be payable. This fee, presently, does not exceed £10.00.

10. Tracking
We also collect information automatically about your visit to our Site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our web site and improve the service provided.

We use Google Analytics to analyse traffic to this Site. Google Analytics only collects aggregate data which cannot be used to identify you and does not create individual profiles for visitors, unlike some tracking services. For more information about Google Analytics privacy policy, please click here. 

11. Security
The Nocturne Series is committed to ensuring the security of your personal data. We do not collect or retain any personal information. 

12. Changes
Any changes to this Privacy Policy will be posted here.

13. Contact us
If you have comments or questions about our privacy policy please email them to [email protected] or contact us at 52 Thrale Street, London, SE1 9HW. Enquiry line 0207 490 3000.